Primary Care Trust / Care Quality Commission DDA Compliance Works

Primary Care Trust / Care Quality Commission DDA Compliance WorksPrimary Care Trust / Care Quality Commission DDA Compliance WorksPrimary Care Trust / Care Quality Commission DDA Compliance WorksPrimary Care Trust / Care Quality Commission DDA Compliance WorksPrimary Care Trust / Care Quality Commission DDA Compliance WorksPrimary Care Trust / Care Quality Commission DDA Compliance WorksPrimary Care Trust / Care Quality Commission DDA Compliance Works

Project Summary

To refurbish 18 Health Centres and 7 Doctors Surgeries within a tight deadline (12-16 weeks) to bring the properties in line with new legislation including DDA (Disability Discrimination Act), Infection Control and fire prevention.

The Challenge

To provide DDA compliance to a total of 25 health care sites across Nottinghamshire. The project involved a significant amount of window and electric door replacements, specialist joinery on five sites to provide accessible reception counters, extra insulation, road re surfacing, flooring, painting and general refurbishment works were also undertaken, Key challenges included:

• Delivering the project simultaneously across a total of 25 live sites before the end of the financial year.

• Maintenance contactor, Balfour Beatty possessed the keys, alarm and fire codes to the sites; a schedule of works was confirmed to enable work to progress on schedule with their collaboration.

• Working in a live environment on sites that require particular sensitivity to keep end users and patients safe.

• The window replacement scheme required close co-ordination with the Health Centre Management teams to plan a schedule that enabled the consultation rooms to be available for the works to be carried out safely.

The Solutions:

Working across Nottinghamshire in a total of 25 live and fully active sites was a complex logistical challenge. Consultation between all involved parties took place late December 2011, and Robert Woodhead Limited were able to provide costings for the works within 4 weeks.

• Robert Woodhead Limited worked in close collaboration with Faithful and Gould the Health Centre Management Team and Balfour Beaty to efficiently deliver the project and overcome unforeseen problems.

• Regular meetings were held with senior members of the Management Teams to monitor progress, give feedback and effectively manage all sites to make continuous, real time improvements to the experience Robert Woodhead Limited delivered during the works.

• Dust, noise and disruption were managed by a carefully planned schedule of works. Some works were conducted after hours, not only did this benefit patients well being but also it helped to deliver the project within the timescales.

• Local tradesmen were sourced to benefit the local economy and reduce the projects overall environmental impact.

Delivering Value for Money:

As a direct result of savings made by careful time management Robert Woodhead Limited were asked to provide additional works not within the original budget which included:

• New flooring at Lings Bar Hospital

• Extra painting, carpeting and minor external works at numerous sites

• The installation of low surface temperature radiators to prevent children getting scalded.

• Insulation works which improved the building’s energy efficiency, and reduced running costs.

Client Feedback:

“We are really pleased with how the flooring looks and also the professional and helpful manner of the team undertaking the work.”

Janet Crawford, Site Manager

County Health Partnerships

Lings Bar Hospital

“Woodhead impressed me with their enthusiasm, professionalism and value for money approach at our first meeting, characteristics with which they continued to impress throughout the contact period and which were reflected in all the members of their workforce.”

Jennifer Cawkwell

General Manager

Property Asset Management – Commissioning HUB

Key Achievements

Sourced local materials and employed local contractors, supporting local businesses and enhancing local spend.

100% of subcontractors employed were within a 40 mile radios of the sites

Project delivered on time and under budget, the saving we procured were reinvested into the scheme.

Provided a better patient experience accessible for all.

Minimised disruption to patients through careful planning and management procedures; resulting in zero complaints from patients during works.