East Leake Health Centre Refurbishment

Project Overview

NHS Property Services (NHSPS) and its partners have completed a major refurbishment project to improve the building’s accessibility and waiting areas. The centre now provides patients and staff with a modern, safe, high quality environment in which to work and access health care services.

The work which began in April 2013 and lasted for 34 weeks, the works included extending the south elevation to create four additional treatment rooms, a new training room facility, and a new shared office suite including an improved Practice Managers office space. Internal re-modelling of the centre now provides an improved reception area, creating much needed additional waiting room space and a new disabled compliant entrance to the rear of the centre has been constructed along with both internal and external security improvements.

Key Challenge

The work was completed the significant refurbishment, in phases so that services in the building could remain in full operation and disruption to patient services was kept to a minimum.

The project was managed on behalf of NHS Property Services by John Baldock of Greater Nottingham LIFTCO and Community Solutions Management Services. He said: “We knew this project was going to be logistically challenging and required careful and coordinated management. Undoubtedly, without the proactive and positive contribution of the Robert Woodhead site team and the unswerving patience of the GP and CHP staff who were all an important part of the overall project team, the completed works would not have been as successful as they turned out to be.”

Project Feedback

Philip Winstansley, NHS Property Services Local Area Team Co-ordinator for Derbyshire and Nottinghamshire, said: “The East Leake Health Centre needed a range of work undertaking to extend and remodel the centre’s existing facilities. With the addition to the existing health centre of a new fire alarm system, improved lighting, refurbishment of other treatment rooms, total re-decorations throughout and a new CCTV security system, the refurbished centre can now move forward providing a better experience for its patients.

“NHS Property Services and its contractors are very proud of what we have achieved in such a tight timescale and are very pleased with the end result. It’s a real testament to the hard work of our contractors, Robert Woodhead Limited who have delivered the high specifications we wanted.”

Juliet Slater, of Robert Woodhead Ltd, said: “It was critical that the project was to be delivered whilst the centre and the surrounding businesses were live and for us to make sure that the day-to-day operation of the whole area was not negatively affected by our presence. Michael Brook, the Site Manager for RWL maintained constant communication with all stakeholders to deliver the complex project safely and to the agreed programme with minimum disruption. Particular highlights were receiving a very good Considerate Constructors Scheme audit and achieving excellent customer feedback at the conclusion of the project.”


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